How to write copy for web pages

Jakob Nielsen, "the guru of Web page usability," said people are more likely to scan web pages than read them. Here are elements for making your web pages more "scannable:"

  • highlighted keywords (hypertext links serve as one form of highlighting; typeface variations and color are others)
  • meaningful sub-headings (not "clever" ones)
  • bulleted lists
  • one idea per paragraph (users will skip over any additional ideas if they are not caught by the first few words in the paragraph)
  • the inverted pyramid style, starting with the conclusion
  • half the word count (or less) than conventional writing

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