The following research is based on 1,039 cases collected and reported by the Center for Creative Leadership, Greensboro, NC. To summarize:
- Relationship building and cognitive complexity were the top two behavior clusters related to success.
- Technical expertise was the lowest factor related to success.
- By far, the highest factor related to derailment was the failure to build relationships.
Caring, showing interest, fairness and trustworthy, understanding, displays empathy and vulnerability; seeks feedback
23.8% related to success | 45.3% related to derailment
Cognitive Complexity
Managing ambiguity and paradox, creativity, managing diversity and system complexity; seeks to understand unintended consequences.
23.8% related to success | 10.5% related to derailment
Communication
Supportive, informing, confronting skills, presentations, writing clarity, demonstrates no pre-judgment; collaborative inquiry.
16.4% related to success | 5.2% related to derailment
Decisiveness
Action orientation, command skills, organizing, prioritizing, results orientation.
13.4% related to success | 2.0% related to derailment
Self-Management
Career ambition, courage, adaptability, perseverance, self awareness, time management; perspective taking; discernment; attention-focus; acts on feedback.
16.4% related to success | 26.3% related to derailment
Technical Expertise
Functional skills, specific business acumen
5.9% related to success | 10.5% related to derailment
Permission to use granted by Dr. Roger Pearman of Leadership Performance Systems, Inc.

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