Roy Williams shares his insights on the differences between Introverts and Extraverts:
- Introverts gain energy from internal contemplation, centering, and quiet time. Extraverts gain energy from external people, places, and things.
- Introverts rarely say what they are thinking. They say only what they have thought.
- Introverts think to talk. Extraverts talk to think.
- Extraverts think introverts are socially inept. Introverts think extraverts are noisy.
- Extraverts prefer to work in teams. Introverts do their best work alone.
- If you want a thing done cheerfully, ask an extravert to do it. If you want it done well, ask an introvert.
- The key to showing courtesy to an extravert is to listen to them more than you think is necessary. Maintain eye contact, nod your head and smile.
- The key to showing courtesy to an introvert is to give them time and space for reflection and processing. Don’t bombard them with questions or subject them to a barrage of jabber when they’re "all peopled out."

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